To support the Customer Services Department in delivering excellent Customer Services, across the range of Refurbs Retail activities. To assist customers in the Sales areas and help complete transactions smoothly and efficiently.

Volunteer Role Description: Retail Customer Services Volunteer

Purpose: To support the Customer Services Department in delivering excellent Customer Services, across the range of Refurbs Retail activities. To assist customers in the Sales areas and help complete transactions smoothly and efficiently.

Location: Refurbs Flint, Aber Road Industrial Estate, Flint, CH6 5EX

Key Responsibilities:

  • Dealing with Customer Enquires
  • Generating tickets.
  • Completing sales transactions and relevant paperwork.
  • Cash handling and credit card processing.
  • General tidying of the retail areas

Reports to: Retail Manager

Length of Appointment:  On Going - Long term opportunities available

Time Commitment: No minimum commitment.

Qualifications required: None required as training will be provided.

Support / Training offered:

  • Manual Handling and other relevant training will be provided.
  • Gain new experience and skills in relaxed, supportive environment.
  • Support with Job search/CV skills

Age Requirement: 16 upwards.

Dress Code: Smart Casual.

DBS Check required: No - all work will be supervised.

Additions: Travel expenses to be reimbursed and refreshments available on the day.

To apply, please call Amanda on 07860 718299 or email amanda.barr@groundworknorthwales.org.uk